You have questions, we have answers!
Because wellness should feel simple — not confusing. We're here to provide you clarity on some frequently asked questions.
If you still have question don't hesitate to contact us!
Brand + Product
Who is Tiempo Wellness?
Tiempo Wellness is a women’s wellness brand rooted in balance and simplicity. We create clean, science-backed supplement designed to support hormonal, digestive, and overall well-being — helping women feel their best through every phase of life.
What is Flow + Glow?
Flow + Glow is an all-in-one daily collagen blend formulated to support skin health, hormonal balance, and digestive harmony. It’s a nourishing ritual made to help you feel radiant, grounded, and in rhythm with your body.
How does Flow + Glow work?
Each scoop combines collagen peptides, detoxifying botanicals, antioxidants, and prebiotics that work together to support the gut-skin-hormone connection — helping your body rebalance naturally, boost energy, and reveal inner and outer glow.
What makes it different from other supplements?
Flow + Glow goes beyond beauty or hormonal support alone. It’s a holistic all-in-one blend crafted specifically for women’s cyclical wellness, combining clean ingredients, bioavailable nutrients, and a gentle daily ritual that fits effortlessly into your routine.
How soon should I expect to feel the effects of Glow + Flow?
Many women notice subtle improvements in digestion, energy, and bloating within 1–2 weeks, with visible skin and mood benefits typically appearing after 4–6 weeks of consistent use.
Why is there a California Prop65 Warning?
California’s Proposition 65 requires a warning for products that may expose consumers to even trace amounts of certain naturally occurring minerals—like lead—at levels far below federal and international safety limits.
For perspective, the Prop 65 limit for lead is 0.5 micrograms per day, while the FDA, NSF, and World Health Organization recognize safe daily levels that are 10–20× higher. Everyday foods such as spinach, lettuce, and canned tuna naturally contain more lead than this threshold.
Tiempo products never add lead or use it in any manufacturing process. All ingredients are rigorously tested and meet FDA and NSF GMP safety standards. The Prop 65 label simply reflects California’s uniquely strict regulations—not an added health risk.
Ingredients + Science
What are the ingredients + allergens?
Flow + Glow is made with clean, non-GMO ingredients and contains no artificial colors, flavors, or preservatives. It’s free from fillers and added sugar. It does not contain common allergens but is produced in a facility that also processes wheat, soy, nuts, and milk.
How are the ingredients clean and simple?
We source only high-quality, research-backed ingredients that are free from artificial additives, fillers, and synthetic sweeteners — ensuring every scoop supports wellness with integrity and transparency.
Where are the ingredients sourced?
Our ingredients are globally and responsibly sourced from trusted suppliers, then blended and tested in a GMP compliant and FDA Registered facilities in the U.S. to meet strict quality standards.
How do probiotics and collagen work together?
Prebiotics like inulin nourish your gut microbiome, supporting digestion and hormone regulation, while collagen peptides strengthen skin, hair, and connective tissues. Together, they help your body function — and look — its best.
How is Glow + Flow tested?
Each batch undergoes third-party testing for purity, potency, and safety to ensure you’re getting the highest-quality blend, every time.
Usage + Ritual
How and when should I take it?
Mix one scoop into 8–10 oz of water, tea, a smoothie, or your favorite drink. Take daily — morning or mid-afternoon — to support your body’s natural rhythm.
Can I take it with other vitamins or medications?
Yes, Flow + Glow can be safely combined with most daily vitamins and supplements, but always consult your healthcare provider if you’re taking prescribed medications or are pregnant or nursing.
What happens if I miss a day?
No worries — simply resume your daily routine the next day. Consistency is key, but missing a day won’t disrupt your progress.
Orders + Returns
What’s your return + refund policy?
If for any reason you’re not completely satisfied, you may request a return within 30 days of delivery.
To be eligible for a return, your item must be unopened, unused, and in its original packaging to ensure product quality and safety.
How to Initiate a Return
Please email hello@tiempowellness.com with your order number and reason for return. Our team will provide next steps and a return shipping address.
Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
Approved refunds will be issued to your original form of payment, typically within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs. Original shipping fees (if applicable) are non-refundable.
Damaged or Incorrect Items
If you received a damaged or incorrect order, please contact us within 7 days of delivery at hello@tiempowellness.com, and we’ll make it right.
Shipping
Shipping is calculated at checkout. Shipping usually takes 3-6 amount of days.
How do I update or cancel my subscription?
You can manage your subscription anytime through your account dashboard — pause, skip, or cancel with just a few clicks.
We understand things happen and offer flexibility built into your subscription. You can skip or delay an order whenever you need to without losing your subscription benefits.